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General FAQs

Can I return or exchange products?

For specific return and exchange policies, please contact us for consultation.

What payment methods do you accept?

We accept major international payment methods such as wire transfers and credit cards.

How do I contact customer service?

Fill out the form on the "Contact" page or send an email directly to our corporate email address.

Are technical documents available for download?

Yes, visit the product detail page to find and download relevant technical documents.

Are HB products compatible with my engine model?

HB parts are designed for major engine brands. Check product specs or contact our tech support for compatibility details.

Does HB offer OEM services?

Yes, we support OEM manufacturing, welcome to negotiate cooperation.